Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the platform, software, and services provided by LevelUp Sales Elite, Inc. (“LevelUp,” “we,” “us,” or “our”).

By registering, creating an account, or using the Platform, you confirm that:

• You have read and agree to these Terms
• You are at least 18 years old
• The information you provide is accurate and current
• You have authority to enter into this Agreement

Your use of the Platform also constitutes acceptance of our Privacy Policy.

2. Use of the Platform

2.1 Eligibility and Restrictions

You must be at least 18 years old to use the Platform. You may not use the Platform to compete with LevelUp or for unlawful purposes.

2.2 Account Ownership

The individual or entity that registers is the account owner. LevelUp may suspend access if ownership disputes arise.

2.3 Intended Use

• Do not use the Platform for illegal or deceptive purposes
• Do not misrepresent LevelUp or its services
• Do not reverse engineer or attempt to access source code
• Do not remove proprietary notices

2.4 Compliance Responsibility

You are solely responsible for compliance with applicable laws, including TCPA, CAN-SPAM, GDPR, HIPAA, and PCI-DSS where applicable.

2.5 Privacy

Use of the Platform is subject to our Privacy Policy. If you collect personal data from your own customers, you must maintain a privacy policy offering protections at least as strong as ours.

2.6 Account Security

You are responsible for safeguarding your login credentials and all activity under your account.

2.7 Communications Responsibility

You are solely responsible for all communications sent through the Platform, including SMS, MMS, and email, and for obtaining proper consent from recipients.

2.8 Third-Party Services

LevelUp is not responsible for third-party services, integrations, or their availability.

2.9 Excessive Use & Trials

LevelUp may limit, suspend, or terminate accounts that abuse free trials or system resources.

2.10 Platform Changes

We may modify or discontinue features of the Platform at any time.

2.11 International Use

You must comply with export control laws and may not use the Platform in embargoed countries.

2.12 AI Acceptable Use

AI-powered features must be used in accordance with our AI Acceptable Use Policy.

2.13 Ecommerce

You are solely responsible for products and services sold through the Platform. LevelUp is not a marketplace.

3. Payments

• Subscription and usage fees are billed in advance or monthly
• Wallet balances may be charged automatically
• Accounts may be suspended for non-payment
• Fees are non-refundable except where required by law
• You are responsible for applicable taxes

4. Intellectual Property

All Platform content, software, and trademarks are owned by LevelUp or its licensors. Unauthorized use is prohibited.

5. Disclaimers

The Platform is provided “as is” and “as available.” We make no warranties regarding uptime, results, or profitability.

6. Limitation of Liability

To the maximum extent permitted by law, LevelUp’s liability is limited to the amount paid in the three (3) months preceding the claim or $100, whichever is greater.

7. Dispute Resolution & Arbitration

All disputes shall be resolved by binding arbitration administered by the American Arbitration Association in Dallas, Texas. Class actions are waived.

8. Termination

LevelUp may suspend or terminate access for violations, non-payment, or inactivity.

9. SMS and Email Communications

By submitting your phone number, you consent to receive SMS messages from LevelUp Sales Elite, including onboarding instructions, follow-ups, customer service updates, and marketing communications.

Message frequency may vary. Message and data rates may apply.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

You may opt out at any time by replying STOP. We do not sell, rent, or share SMS consent data with third parties for marketing purposes.

10. Contact Information

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