Privacy Policy

LevelUp Sales Elite (“LevelUp,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, platform, and related services (collectively, the “Platform”).

By accessing or using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Scope of This Privacy Policy

This Privacy Policy applies when you:

• Visit https://www.levelup-saleselite.com
• Create an account or use our services
• Communicate with us by email, phone, SMS, or other means
• Interact with our marketing, advertising, or events

2. SMS Communication and Consent

By submitting your phone number, you consent to receive SMS messages from LevelUp Sales Elite, a MKM Limited company, including messages related to account onboarding, follow-ups, customer support, account status updates, company announcements, events, and relevant marketing updates.

Message frequency may vary. Message and data rates may apply depending on your carrier. You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP.

Mobile Information Sharing: We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information is shared only with service providers who assist in delivering SMS communications and operating our Platform.

3. Information We Collect

a. Information You Provide Directly

• Name, email address, phone number
• Account credentials
• Billing and payment information
• Communications with us (emails, SMS, support requests)

b. Information from Third Parties

• Marketing partners and affiliates
• Publicly available sources
• Payment processors and analytics providers

c. Information Collected Automatically

• IP address and device identifiers
• Browser type and operating system
• Pages visited, actions taken, and usage patterns
• Cookies and similar tracking technologies

4. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to operate and secure the Platform, analyze usage, improve performance, personalize content, and measure advertising effectiveness.

You may control or disable cookies through your browser settings. Disabling cookies may limit certain Platform features.

5. How We Use Your Information

• Provide, operate, and maintain the Platform
• Deliver AI-powered features and services
• Process transactions and manage billing
• Provide customer support
• Communicate with you about your account and our services
• Send marketing and promotional communications where permitted
• Improve security, prevent fraud, and enforce our terms
• Comply with legal and regulatory obligations

We do not use personal information to make fully automated decisions that produce legal or similarly significant effects without human oversight.

6. Sharing Your Information

We may share personal information with:

• Affiliates and subsidiaries
• Service providers and vendors
• Advertising and marketing partners
• Business partners
• Legal or regulatory authorities when required by law

We do not sell personal information for monetary consideration. Certain disclosures may be considered “sharing” under applicable U.S. state privacy laws, and you may opt out where required.

7. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.

9. Children’s Privacy

Our Platform is not intended for children under 16. We do not knowingly collect personal information from children under 16.

10. Links to Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

11. Do Not Track Signals

Our Platform does not currently respond to “Do Not Track” signals.

12. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information and opt out of marketing communications.

13. International Data Transfers

We operate globally, and your information may be transferred and processed in countries outside your place of residence in compliance with applicable laws.

14. Privacy Framework Compliance

LevelUp Sales Elite complies with the EU-U.S. Data Privacy Framework, the UK Extension, and the Swiss-U.S. Data Privacy Framework as certified by the U.S. Department of Commerce.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.

16. Contact Us