Terms of Service

Terms of Service

Last Updated: August 2024

IMPORTANT NOTICE

This Agreement contains a mandatory arbitration clause and a class action waiver that waives your right to participate in a class action. Please review this document in its entirety before using the Platform.

1. Acceptance of Terms

These Terms of Service govern your subscription to and use of the Platform and Services provided by LevelUp Sales Elite, Inc. (“LevelUp,” “we,” “us”).

By registering, creating an account, or using the Platform, you confirm that:

You have read and agree to these Terms.

You are of legal age to form a binding contract.

All information you provide during registration is true and accurate.

You have the authority to enter into this Agreement personally or on behalf of the entity you represent.

By using the Platform, you agree to be bound by these Terms, our Privacy Policy, and any applicable agreements (such as the Data Processing Agreement or Affiliate Agreement).

LevelUp may update these Terms at any time. Continued use of the Platform after updates constitutes acceptance.

2. Use of the Platform

2.1 Restrictions

You must be at least 18 years old to use the Platform.

You may not use the Platform if you are affiliated with a competitor or intend to use it to compete with us.

2.2 Account Ownership

The individual or business entity that registers is considered the owner of the account.

If ownership disputes arise, LevelUp may suspend access until resolved.

2.3 Intended Use

You and your customers agree not to:

Use the Platform for unlawful purposes.

Misrepresent the Platform or its services.

Reverse engineer, decompile, or attempt to access source code.

Remove proprietary notices.

2.4 Compliance

You are solely responsible for compliance with laws (HIPAA, PCI, GDPR, etc.).

2.5 Privacy

By using the Platform, you consent to our Privacy Policy. You must implement your own Privacy Policy with your customers that offers protections at least as strong as ours.

2.6 Login Credentials

You are responsible for securing your account credentials. Notify LevelUp immediately of unauthorized use.

2.7 Communication Services

You are solely responsible for all communications sent through the Platform (SMS, MMS, email, etc.) and for compliance with laws such as TCPA, CAN-SPAM, and Do Not Call regulations.

2.8 Third-Party Services

If you integrate third-party services, you assume full responsibility for compliance, permissions, and data usage. LevelUp is not responsible for third-party services or their reliability.

2.9 Excessive Use & Trials

LevelUp may limit, suspend, or terminate accounts that use resources excessively or abuse trial periods.

2.10 Platform Updates

LevelUp may change or discontinue features at any time.

2.11 International Use

You must comply with export laws and are prohibited from using the Platform in embargoed countries.

2.12 AI Acceptable Use

Use of AI features must comply with our AI Acceptable Use Policy (Exhibit B).

2.13 Domain Names

Domains purchased through the Platform remain registered to LevelUp until transferred.

2.14 Sub-Account Transfers

Transfers require account holder approval unless specific exceptions apply.

2.15 Certification Program

Certifications are for individuals, not organizations, and may not be misrepresented.

2.16 Ecommerce

You are solely responsible for products/services you sell through the Platform. LevelUp is not a marketplace and does not provide refunds to your customers.

3. White Labeling & Resale Policy

3.1 Resale Restrictions

You are fully liable for your customers’ use of the Platform.

3.2 MAP Policy

Resellers must comply with LevelUp’s Minimum Advertised Price Policy.

3.3 Lifetime Licenses

Lifetime subscriptions are prohibited without written approval.

3.4 License to White Label

LevelUp grants you a limited license to rebrand the Platform. You may not misrepresent your relationship with LevelUp.

4. Payments

Fees: Subscriptions, add-ons, and usage fees are billed in advance or monthly as applicable.

Wallets & Rebilling: Wallet balances may be charged automatically.

Late Payments: Accounts may be canceled for non-payment.

Refunds: Fees are non-refundable except as required by law.

Taxes: You are responsible for all applicable taxes.

5. Affiliate Program

Participation requires acceptance of our Affiliate Agreement. Commissions are earned only if LevelUp can process payment.

6. Intellectual Property

Platform Content is owned by LevelUp or its licensors.

Marks: The LevelUp name, logos, and trademarks may not be used without permission.

User Contributions: Any content you post may be used by LevelUp to fulfill its obligations.

Feedback: Any feedback you provide may be used freely by LevelUp without compensation.

7. Disclaimers

The Platform is provided “as is” without warranties of any kind.

LevelUp does not guarantee uninterrupted service, profitability, or specific outcomes.

Beta products may be offered without warranty.

8. Limitation of Liability

Our liability is limited to the amount paid for services in the last 3 months (or $100 if you only use free services).

We are not liable for indirect, incidental, or consequential damages.

9. Dispute Resolution

All disputes must be resolved by binding arbitration in Dallas, Texas, administered by the American Arbitration Association.

No class actions or consolidated claims are allowed.

10. Termination

LevelUp may suspend or terminate accounts for violations, non-payment, or inactivity.

11. Contact Information

📧 Email: [email protected]
📧 Compliance: [email protected]

📍 Mail (U.S.):
LevelUp Sales Elite, Inc.
ATTN: Legal Department
400 North Saint Paul St., Suite 920
Dallas, Texas 75201

Exhibit A – Code of Conduct

[Full prohibited uses list here, formatted as bullet points, e.g. spam, impersonation, security breaches, harmful content, etc.]

Exhibit B – AI Acceptable Use Policy

[Full AI rules here, e.g. no biased outputs, no unauthorized financial/medical/legal advice, must disclose AI interactions, etc.]

CONTACT US

If you have any questions about these Terms and Conditions, You can contact us:

By email: [email protected]​

By visiting this page on our website: http://support.levelup-saleselite.com/​

By phone number: +1 (​833) 800 1928

By email: [email protected]

Founder & CEO of Level-Up Sales Elite

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Questions? Call our Support Line: +1 (833) 800 1928